News

SMISHING - a new threat or just common sense?


Smishing is a new term for text message fraud.Fraudsters send you text messages in an attempt to steal from you – money, identity, etc. The aim is to trick you into disclosing personal or financial information. The text will appear ...

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Customer Service - What does it really mean?


Recently we engaged with Alan Richards from Action4Results. Alan works with companies to empower and develop individuals, community groups and leaders of the future through powerful communication, total focus and personal effectiveness. Alan came ...

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Ransomware attack


                                            We've ...

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Adrian's top keyboard shortcuts for Windows 10


Did you know that using a mouse slows you down? Moving your hand away from the keyboard, to the mouse, locating the pointer, moving it to correct spot, clicking (or double, right-clicking, whatever) and moving your hand back to the keyboard is time ...

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Windows 10 “condemned by Which?”


Which? have condemned Windows 10, so say the BBC.See http://www.bbc.co.uk/news/technology-37431343 for the full article.We agree that the way the Windows 10 roll ...

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Adrian’s guide to Ransomware – avoidance or resolution


What is Ransomware? Ransomware is a particularly nasty malware or virus that encrypts user data on a computer rendering the data unreadable unless a payment (ransom) is made to decrypt. Data affected will include all major ...

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Top Tips for avoiding a mobile bill shock


I have been following Ofcom on Twitter for a while, and every now and then I will re-tweet their posts as they provide excellent tips on everything to do with telecommunications...especially how ...

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Dark Patterns – so what’s all this about then?


Experienced web and online content designers are very clever people with incredible talents and artistic flair. When these skills are applied in the interests of the viewer (i.e. the person who is reading the website), the experience of landing on ...

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Is UK broadband really that bad?


Dereje, one of our a Service Desk Technicians, ...

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“Microsoft Windows 10 – have you taken the plunge?”


Back in September 2015 we posted an article titled "Microsoft Windows 10 - What do we think?"Our recommendation was yes and gradually during this time 121 ...

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Facelift at Unit 6a Westbrook Court


Seems Gavin and his guys from Decorating Sheffield were busy bees over the weekend......Watch ...

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121 IT are now a Microsoft Silver Cloud Solutions Partner


We like to think we are not in the market for the hard sell, boasting about what we have achieved and then asking each and every client for testmonials, feedback or reviews for services which lets face it you pay for.

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Windows 7 Updates have problems


Ok, so we are a Microsoft Partner, a Microsoft Silver Cloud Solutions Partner and ...

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Is the telephone call genuine?


Yesterday a client (to maintain privacy we'll name him Bob) called to say he had received a nuisance call on his landline; the caller insisted that Bob 's TV / Monitor was coming to the end of it's warranty and probed for more information. Bob ...

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What are the threats when using online banking?


Get Safe Online along with City of London Police ...

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Looking Smart


We thought it about time to stick some branding on our cars so the rapid reponse team can be spotted out and about.Thanks ...

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The value of offsite backups...


Why should I have offsite backup?  Why should I pay an IT contract?A true case study of our client Smith Dental Practice based in Bakewell.Fire alarms ...

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Tip No.6 - Slow Windows 10 boot? - read on


Disable the hybrid boot that Windows 10 uses. For some users doing this, restarting and re-enbabling is all that is required.From "Power Options"Click Change settings that are currently unavailable, scroll down and un-tick ...

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Tip No.5 - System Restore - my long lost friend, I've found you!


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Tip No.4 - Safe Mode - Where are you my long lost friend?


Getting into Windows Safe mode using F8 or Shift+F8 is a thing of the past with Windows 10. Shame.You have to boot to Windows first then either restart holding Shift key or via an option within Update & Security in Settings. Both very helpful ...

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Tip No.3 - More privacy and personal data risks


You need to regularly review your data-sharing settings in Windows 10. Certain updates have been known to revert these to settings you may not be happy with.Start, Settings, PrivacyThe above shows you where your computer may be sharing ...

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Tip No.2 - Turning off forced updates


We have generally turned off Windows updates. One forced reboot is one too many! Therefore, we want to be in control of updates. On Windows 10 Pro there is a workaround that puts you back in control. From the Start Menu, search for 'gpedit' ...

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Tip No.1 - Personal data risks


For example, in certain situations the Advertising ID setting (which we find unnecessarily intrusive) gets switched to "Let apps use my advertising ID for experiences across apps," even if you had previously turned it off.  You have ...

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Windows 10 latest news and tips


Because Windows 10 is a service it is continually updating. In November 2015 a major update was rolled out along with some problems and subsequently has been labelled the "Fall Update". As a result of the updates we believe certain ...

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Big Brother is watching!


Yesterday the BBC News published an article about an employee who took his employer to the European Court for reading his private emails; the court found in favour of the employer and stated that the employee's rights had not been violated. The article ...

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Internet Explorer end of life!!


From January 12th 2016 Microsoft will only support Internet Explorer 11. All other versions will become officially "end of life".What does this mean for users?Full story at: 

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What a relief


A client called the 121 office on Monday morning as their computer had been damaged by a leak in the roof. Subsequently the USB back-up disk failed and the computer was soaking wet. We used our off-site backup images to configure a new machine ...

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Merry Christmas to one and all. A very Happy New Year for 2016


We wish all our contacts - customers, suppliers and others, a very Merry Christmas and continued success and happiness for 2016.We have decided not to send cards this year and instead donate money to our chosen charity, the Cathedral ...

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Increase of malware attacks on Macs


Seems ...

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How do you find a Microsoft Solution Provider?


With so many IT companies on the marketplace which one do you trust? In the same way you can find reputable trade firms like Checkatrade and Yell.com the best place to find a Microsoft recommended provider is via

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TalkTalk Cyber-Attack


You may be concerned to hear the news about TalkTalk being the victims of a “Cyber Attack”. Thousands of customer records may have been stolen, including bank and credit card details.We ...

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Office 2016, another upgrade?!


Yes, that is right there is another upgrade available in the form of Office 2016, why I hear you ask...well Microsoft have created an informative video to explain just 6 good reasosn why to upgrade ...

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Office 365 - What does it mean for your business?


Office365 is Micorosft's Cloud Solution. Put simplistically, a Cloud Solution is effectively any service, data provision or application ...

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Windows 10 – what do we think?


We like it. It is now over a month since Microsoft rolled out the Windows 10 upgrade.  It is reported that over 75 million users in 192 countries are running the new Operating System (OS). Computer users running Windows 7 or ...

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Are you still using XP?


Last week v3.co.uk posted a great article about the vulnerability of Microsoft Windows XP; in brief the article highlights how XP users are even more at risk since 14th ...

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Malware and Cryptovirus


As we hear of more and more computer users being affected by the Cryptovirus (or variants) we thought it time to remind you how to avoid this nasty.In the first place - your backup and disaster recovery plan ...

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Nasties will disguise themselves as anything, even Apple’s iCloud


Earlier this week we posted on twitter about being aware of malware disguised as safe and trustworthy software. No more than two days later we received the email below:From: Apple & iCloud Helpteam [mailto:support@apple-webauth.co.uk] ...

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Microsoft Upgrade - Reserve Windows 10


Windows 10 – a new Operating System (OS) from Microsoft.If you are running Windows 7 or 8.1, your OS may have installed a small icon on your taskbar as part of a Windows update process. This offers a “Free Upgrade ...

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Back Up and Disaster Recovery Reviews


For one day only 121 IT Services are offering a free Back Up and Disaster Recovery review for attendees at SheffEX Ponds Forge. It is not too late to take advantage of this free offer, just click on the banner ...

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How I’ve Been More Productive Working Remotely From Home


Great article from Jamie Syke... ...I, like many others, work remotely from home. I’ve personally always preferred it ...

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Update to Google Adwords Policy


Important message from Google in relation to the promotion of free desktop software on Adword Campaigns......Dear AdWords Advertiser,We're writing to let you know about a change to Google's advertising policies that might affect ...

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MOT modernisation and testing service


The DVSA is making changes that mean you will need to have a suitable computer, printer, internet connection and back up data storage to manage the new MOT testing service. You may already have some of this equipment and we will be happy ...

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World Backup Day - 31st March 2015


I've heard of World Book Day but not World Backup day… …what is backup all about then? Put simply, backup usually means creating and storing a usable second copy of all your digital data in case the original ...

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Windows Server 2003 support is ending July 14, 2015


Last year Microsoft ended support for Windows XP and just over a year later they are ending  Support for Server 2003 What does this mean for you as an end user? After ...

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New Malware Threat


Please be aware of a new malware threat called FessLeak......FessLeak – uses flaws in Flash Player and is VERY nasty. As in VERY VERY nasty, worse than Cryptolocker! See full article published by Virus Research 

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Warning of Talk Talk Impersonators!!


Straight off the press......a concerned client called the office 5 minutes ago following a call from a woman claiming to be from Talk Talk; the caller asked our client to switch on her computer and allow her access! Thankfully our ...

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Awareness when using Wi-Fi hotspots


Yesterday a report was published by The Guardian in relation to an experiment sponsored by F-Secure to highlight potential dangers when using insecure public hotspot connections, it's worth a read......http://goo.gl/O7j1B7Not ...

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Sheffield affected by major power cut


At around 12pm today North Power announced on Twitter..."We’re aware of the power cut in the Sheffield area, affecting a large number of customers. Engineers are en route to investigate, sorry..."There were a mere 607 specific postcodes affected ...

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Only a small window until GameOver Zeus may raise its ugly head again


Take some easy steps to stay protectedWhat is GameOver Zeus? They are two types of attack that work together being propagated from some of the largest global cybercrime networks. Normally spread as ...

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Cybercrime Exposed by Trend Micro


Short and sweet posting; I have just watched this video about Phishing Scams and it is worth taking a look; it is only 2.20 mins - Cybercrime Exposed: How to spot ...

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Further Cybercrime Warnings


Following on from our article which was based on information in the Metro Newspaper on Tuesday 3 June the Federation of Small Businesses (FSB) has this week announced the same warning and the implication it might have on businesses.Please

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How safe are we from cyber attack?


Recent media attention has focussed our attention on computer security and possible vulnerabilities (see mainstream press, BBC, FSB, UK National Crime Agency, etc).As a contact of 121IT we thought it poignant to give you our best advice.Articles ...

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Advice when installing software


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Latest Scams


This morning I have received telephone calls from 2 of our clients regarding receiving calls / spam emails asking them to hand over their hard earned cash.The first was a telephone scam from a gentleman with a strong accent advising that our ...

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Long Distance Clients


Yesterday we had an eager client call to renew his AVG Internet Security before we had sent the reminder out next week. Whilst on the phone he mentioned that he had moved since last year and proceeded to give me his new address...which is in Norfolk...wow.This ...

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121 turns its hand to modern art!


As you can see we have been trying to find something useful to do with all the machines which apparently are no longer fit for purpose...well XP purpose and this is what we came up with 'adrian's Wall our new line of defence!!After completing ...

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What would you do if your Server just died?


Could you have it back up and running again in minutes, to the exact state 15 minutes ago?Did you answer...panic and no? Then we believe it is time for you to review ...

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How to cut your telecommunication costs


It is always nice to know that 121 IT is on the right track and using the most up to date technology; we have been using 3CX here at Unit 6 since last summer and we completely agree with the following article. "The best business ideas often ...

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The 2 Week Countdown for XP


Update on the withdrawal of support of Windows XP and what you will see... ...Windows XP users still running the Home or Professional versions of the product and who have been getting their updates to XP via Windows Update will get a notification ...

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