121 IT are a long established Managed IT Services support company developed from an IT training background resulting in a user-centric approach. 121 IT has a complete understanding of IT infrastructures – from multi-site corporate networks to small office home office (SOHO) environments. 121 IT are a forward looking company with access to the latest available technologies and software to build fully integrated systems; with the main focus on value, business efficiency and continuity. The results are robust, reliable and resilient systems.
Solutions are built in consultation with clients, tailored to specification and support will be provided 24/7 where required. Support is provided remotely and onsite via a comprehensive CRM system which keeps clients informed and tracks tickets through to solution.
Remote management and audit tools are used to maintain networks and infrastructures allowing support teams to move away from traditional break-fix approaches into the proactive support that corporate environments require. Backup and disaster recovery (DR) solutions are custom-made according to full risk assessment, resulting in minimum downtime for clients.
As a Microsoft Partner and specialist in Office365 services, 121 IT will deliver the tools your business requires, now and in the future.
121 IT has partnerships will all major IT hardware and software vendors and a wealth of experience in providing bespoke solutions, using appropriate hardware and software for the immediate and future demands of thier clients.
121 IT provide fully managed hosted services (“Cloud”)– including Hosted Desktop configurations and Virtual Servers, well suited to the mobile user or multi-office tenancies. Add to this 121 IT’s Voice Over IP (VoIP) telephony services, companies can work from anywhere, at any time, maintaining a corporate presence – true mobility of services and communications. With these services to hand 121 IT's client base stretches from Dundee in the North to Bournemouth in the South.
121 IT's Managed IT Service Agreements will ensure that your business has total business continuity and they guarantee direct access to a technical help-desk, with a 2 hour response time, as well as the added bonus of knowing that all your IT Support and Telecoms are under one roof.
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