We do IT,
you do your business

Managed IT support solutions for business

Client focussed
Once a client, always a client! Our customer retention is second to none because of the service we deliver. The same can be said of our staff.
Personal service
Our team becomes an extension of your business. You have direct access to our technicians and 99% of calls are answered within 20 seconds.
Unbiased advice
We build a solution tailored to your business needs, identifying hardware, software, and services from a wide range of partner vendors and bespoke service packages.
Best value
We ensure investment within your IT increases efficiency and productivity to deliver business benefit through cost management and value add.
How can we help you?

Latest News

The new online safety bill: What does it mean?

A new online safety bill is being considered by MP’s and Lords. The bill is huge, but some people believe that it doesn’t go far enough. The bill is designed to: Prevent the spread of illegal content and activity such as child pornography, terrorist material and hate crimes, including racist, sexist and homophobic abuse. Protect […]

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Panasonic currently unsure of the reach of their recent breach

Panasonic have released a statement to say that one of their file servers was breached by hackers early last month. The breach took place on November the 11th 2021. The official statement claims that “some data” was accessed during the breach. This may seem vague at first, however, it was vague due to Panasonic not yet being […]

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OUR Clients Say...

"The ongoing support that 121 provide gives a great deal of reassurance as we become more dependent on technology".

Harry Strong - Managing Director, Sky High Camera
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We are an extension of your business...

IT Support Helpdesk

Asset Management, Incident Resolution, Change Management, Problem Management, Service Requests and Project Management managed as you would expect from an IT Service partner within agreed SLA. We do IT, you do business.
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CyberSecurity

Security of data has never been so important in today’s connected and digital world. The threat landscape has changed dramatically and you, as a business, need to know your data are safe. Our services include...
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Business Continuity

Backing up your data is no longer enough. We will develop a Business Continuity and Disaster Recovery (BCDR) strategy with you, to ensure you are compliant and secure.
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Office365 & Hybrid Cloud

Whether you require full Cloud solutions using Microsoft’s Office365 and Azure models; or a mixture of on-premise and Cloud, we will design, build, and maintain your IT infrastructure, explaining the key benefits, differences, and risks.
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Hardware Sales/Solutions

Being hardware/software agnostic, we will look at the best solution for your company. If we have any bias, it is to you, the customer and providing the best possible service in terms of functionality and value.
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Unified Communications

Communicate with anyone at any time, globally, via a range of services that we will manage on your behalf.
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99%
Of Support Calls Answered Within 20 Seconds
0.29
Average Ticket Completion Time For November (in hours)
100%
Cyber Secure Data
100%
of support calls answered within 60 seconds

Let's talk!

Interested in finding out more about how 121 IT can solve your IT challenges and support your business? Our friendly team are ready and waiting to answer your questions...

Call us on 0114 268 5121

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